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FAQ's
Pink or Blue FAQ's
How to order:
The Pink or Blue Online Store is available 24 hours a day 7 days a week. Convenient shopping for you any time day or night!
To order:
1. Click through the categories, find any items you like, and click Order.
2. When you are satisfied with your purchases simply click through to the Checkout where you can confirm choice of products.
3. Confirm your order by filling out the invoice and delivery details, choose your payment method, choose your postage method, and then confirm your order. Simple!
Once we have received your order you will receive a confirmation e-mail to your nominated e-mail address and we will process and post your order within 48 hours of receiving it. (Please note order placed on a Friday afternoon, Saturday or Sunday will be processed on the following Monday).
You can also order over the phone on 1300 787 609 during business hours (AEST)
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Delivery:
For more information on delivery when hiring a breastpump click here
For more information on delivery when hiring a Mama TENS machine click here
For more information when hiring a Fetal Doppler click here
Delivery is a flat rate of $8.
All orders are sent by Australia Post- express post or a reputable courier company to enable tracking of all orders.
Orders are typically dispatched within 48 hours after receipt of payment.
Delivery time 1- 7 days
Items which are unavailable at the time of your order placement will be shipped as soon as we receive them, we will notify you by email should we encounter any delays. You may request an order update at any time simply by sending us an email to info@pinkorblue.com.au
To ensure our customers are happy with their purchase, and satisfied with the service we offer, refunds for faulty / damaged items will be offered in full after goods have been returned to us. Otherwise a store exchange credit can be organised. Please contact us at info@pinkorblue.com.au to arrange any returns.
We will not accept liability for any items 'lost or stolen' after delivery has taken place just as we will not accept responsibility for deliveries sent to an incorrect address due to mis-spelling on your behalf, so please enter all information with care. We will not refund / exchange due to change of mind, thankyou for your understanding.
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Payment Options:
Options are:
1. Paypal for credit cards.
2. Bank Transfer
3. Visa or Mastercard when ordering over the phone on 1300 787 609
If paying via PayPal, you will be re-directed to PayPal's secure website to process your payment online. Note that it is not necessary to create an account with PayPal to be able to make a payment.
For Bank Transfer/Direct Deposits, you will be given the banking details at checkout.
You can also pay by Visa or Mastercard when you place an order on 1300 787 609
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Privacy & Security:
We, at ‘Pink or Blue’ consider your privacy to be of the greatest importance. Any information you provide to us will in no way be passed on to third parties intentionally. Your details are solely used for the purpose of processing your order.
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Pricing:
All prices listed are in AUD and include GST.
Vouchers and Discount Offers
Only 1 gift voucher can be used per order.
Discount vouchers can not be used on sale items.
To use a discount voucher you must enter to code of the voucher into the comment section of your order.
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